Frequently Asked Questions

1. How long takes to receive a custom made dress?

Our usual delivery time for custom dresses is 5-6 weeks, however it might take up to 8 weeks during high communion season (January - April) or due to winter holidays.

2. What a "Pre-order" means?

Pre-order means that the dress will be made to order once the customer buy it. You can provide custom measurements wile placing the order to receive a custom size dress, however we don't make any changes to the designs 

3. Dresses in stock, once I place the order, how long takes to receive?

Regular shipping to US might take 5-10 days

Priority to US 2-3 days

Overnight available upon request

4. What methods of payment available?

We accept all major credit cards and Pay Pal

5. Can I visit your local store?

We are online store only and don't have an actual storefront

6. What is the status of my order?

Currently we don't provide detailed statuses of the orders, you just have to wait about 5-6 weeks to receive made to order outfits. This is the customer's responsibility to make sure he has enough time to pre-order the dress before particular event 

7. Are those dresses original? Do they look the same like product picture?

Yes, our dresses are 100% Authentic and made by original designers who developed the styles. Most of the dresses will look 100% like the product picture, however for oldest collections possible lace replacements due to production shortages. Any replacement lace will be same or better quality as the original one